Information clause:

  1. Please be advised that the administrator of your personal data is 3DGence sp. O.o. based
    in Katowice, ul. Mickiewicza 29, 40-085 Katowice, registered in the Register of Entrepreneurs kept by the Katowice-Wschód District Court in Katowice, 8th Commercial Division of the National Court Register under KRS number 0000265431, Tax ID no. 6330009438, REGON 271077426 with share capital PLN 819,500.00.
  2. The basis for the processing of your personal data in accordance with art. 6 (1) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of data and on the free movement of such data and the repeal of Directive 95/46 / EC.
  3. Your personal data will be processed for purposes related to receiving the Newsletter content at the e-mail address provided during registration.
  4. Providing personal data is a prerequisite for sending the newsletter, and the consequence of not being able to do so will be the inability to send it.
  5. You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent will not affect the lawfulness of the processing which has been carried out on the basis of your consent prior to its withdrawal.
  6. Personal data will be processed until withdrawal of consent for the processing of personal data.
  7. You have the right to:
    requests from the Administrator to access their personal data, rectify them, delete or limit the processing of personal data,
    raise objections to the processing,
    you have the right to withdraw your consent at any time.
    data transfer,
    lodging a complaint to the supervisory body.
  8. In order to exercise the rights referred to in point 7, please contact the Administrator at the e-mail address rodo@3dgence.com.
  9. Your personal data is not subject to automated decision making, including profiling.
  10. The personal data provided in the form of an email address will be processed only for the purpose of sending the newsletter
    and will be made available to entities providing IT services only for the purpose of sending the newsletter. Your personal data will not be sent to third countries.
  11. If the processing of personal data violates the provisions of the Data Protection Regulation, you have the right to lodge a complaint with the President of the Office for Personal Data Protection (PUODO).

Privacy policy

General Regulations

The administrator of your personal data is 3DGence sp. O.o. with headquarters in Katowice, ul. Mickiewicza 29,
40-085 Kielce, registered in the Register of Entrepreneurs kept by the District Court Katowice-Wschód
in Katowice, 8th Commercial Department of the National Court Register under the number KRS 0000265431,
NIP (Tax Identification Number) 6330009438, with the share capital of 819,500.00
The data collected in our database is used only for the purpose of the contract. With the consent of the customer, they can be used for marketing purposes.
We do not sell and we do not lend to third parties the personal data of our clients. We only do this at the request of the court, the prosecutor’s office, the police or any other legal body.
We store the collected data in the European Economic Area. However, if you process personal data outside of the European Economic Area, the Administrator will apply special safeguards to ensure that the data transfer operation is carried out in accordance with applicable law.
We only do this at the request of the court, the prosecutor’s office, the police or any other legal body.
Through the continually ongoing period of work on our service, we strive to make purchasing security a priority. Therefore, we only provide certain solutions. We take care of administrative, technical and physical security in order to protect personal data in our possession from unauthorized disclosure, use, alteration and destruction.
Personal data contained in the forms are stored and processed in a manner consistent with the requirements of Polish law, in particular the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016.
on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC, hereinafter referred to as “GDP.
Personal data is provided only to entities to provide our services. Detailed information on the categories of entities to which data is provided can be found in the description of each process.
The basics of personal data processing

Your personal data is processed by us based on:
the concluded sales contract
your consent
Rights of the data subject

You have the following rights:
right of access to data:
You have the right to receive information about the extent of your personal data.

the right to transfer data:
If we process your personal data on the basis of your consent or the contract you have with us, you have the right to receive a copy of your personal data from us in a structured, commonly used and readable format. The data that may be given to you is the data you have given us.

right to correct data:
If your data is out of date, incomplete or incorrect, you have the right to request us to correct your data or you can edit your details by logging in to your account.

right to delete data:
You have the right to request the deletion of your personal data. However, the administrator may refuse to exercise your right in such cases as:

complex and unrealized order,
payment backlog,
pending litigation,
You have made purchases with us, and the law requires us to process personal data for accounting purposes.
the right to limit the processing of personal data that you can use if:
you question the truth of the data
processing is against the law, but the data subject is opposed to removing them
the administrator no longer needs personal data for processing, but it is needed by the data subject to establish, assert or defend claims
the data subject has lodged an objection without prejudging whether the legitimate grounds on the part of the controller override the opposition of the data subject.
the right to file a complaint to the supervisory body, ie the President of the Office for Personal Data Protection.
The rules for exercising your rights

If you want to use your rights, write to us at: or contact personal@3dgence.com
We would also like to inform you that you have the right to refer the complaint to the Inspector General for Personal Data Protection (in the future to the President of the Office for Personal Data Protection), based in Warsaw (00-923) at
Rates 2.
How do we use your data in marketing?

For marketing purposes, we process data based on your voluntary consent.
Marketing content in particular: offers, surveys, invitations and newsletter will be sent to the e-mail address provided by you.
We process the following personal data:
Your personal data will only be passed on to entities that cooperate with us to provide marketing services, including companies that allow the distribution of digital marketing materials.
We assure you that your personal data will not be transferred for marketing purposes, will not be sold or will be exchanged with external companies.
At any time you have the right to withdraw your consent to the processing of your personal data provided for marketing purposes.
In case of withdrawal of consent, we will stop processing your data, which means we will not be able to send you marketing content and we will not store your personal data.
Your account in 3DGence

In order to run your account in our online store we will process the following personal data:
e-mail adress,
first name and last name.
address,
Phone number,
company
The data referred to above will be processed on the basis of the consent you gave when setting up your account.
We would like to inform you that you can withdraw your consent to the processing of your personal data at any time. Withdrawal of consent is tantamount to removing the account from our online store.
Please be advised that your personal data will be kept for as long as you are an active customer of our store for no more than 6 years from the end of the year in which you last purchased or until you withdraw your consent to the processing of personal data.
Your personal data will be deleted when you close your user account.
Why will we contact you?

Our authorized employees will be able to use your personal data for the following purposes:
answers for your questions,
handling the complaint process,
warranty claims regarding products,
answers to technical questions,
ongoing order service.
For the purposes referred to above, we will only process data that you provide to us, including
e-mail adress,
first name and last name.
address,
phone number,
delivery address.
the history of purchases,
information about delivery,
payment history
all correspondence on a given subject.
Your personal data will be provided only to entities that cooperate with us for the purpose of implementation mentioned above.
We will keep e-mails, phone calls and correspondence for a period of one year, unless the data referred to above are necessary for us to manage cases, including matters relating to complaints, then the processing period of these data will be 2 (say: two) years from the end of the year in which your complaint was considered.
At any time you have the right to withdraw your consent to the processing of the data referred to above, unless we have a legally justified purpose for their processing.

Other use of personal data

Remember that:
Your personal data will be made available to courts and other public administration bodies at every request,
Your personal data will be processed in order to comply with the accounting principles.
For the purposes referred to above, we will process the following data:
Order number,
First name and last name,
Postal address,
The amount of the transaction.
Date of transaction
Your personal data will also be provided to entities that cooperate with us to implement, among others IT companies that provide accounting solutions.
Your personal data will be processed as long as it is a generally applicable law.