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3DGence America Inc. is a global manufacturer of -high-performance Industrial 3D printers experiencing rapid growth in the Additive Manufacturing industry. We established our Americas Headquarters in September 2018 and growing our team. Our clients span from Aerospace and Automotive to Medical and Consumer Products. We are currently seeking an Application Engineer at our Dallas Headquarters who shares our vision that Additive Manufacturing will revolutionize the industry of the 21st century. Grow your career with our dynamic team and help us build an exciting company in the most cutting edge of industries!
JOB RESPONSIBILITIES
- Help our customers unlock the full potential of Additive Manufacturing by assisting with part design and production set-up
- Onboard customers to 3DGence solutions and services
- Collaborate with and support the Sales team with technical and configuration expertise
- Identify, troubleshoot, and resolve technical issues reported by clients & partners, and contribute to continuous improvements
- On-site installations for Industrial 3D Printing Solutions with our customers
- Use and help build the 3DGence’s support knowledge base to engage prospective customers and make our existing customers more successful
- Participate in R&D and innovation projects as required
- Travel up to 25%
JOB REQUIREMENTS:
Education:
- Degree in Mechanical Engineering or Electrical Engineering (BSc, MSc, or related field)
Experience & Skills
- Minimum 3 years of experience working in an Advanced Manufacturing, 3D Printing, or Technical Engineering roles
- CAD experience
- Hands-on Engineering mindset
- Proactive, creative thinker with a proven ability to provide solutions
- Great communication and interpersonal skills to thrive in a collaborative and teamwork environment
PREFFERED EXPERIENCE & SKILLS:
- Additive Manufacturing/3D Printing/CNC Engineering background and interest is a major plus
- 1+ year of customer support or customer interfacing experience preferred
- Experience providing top-tier customer engagement or technical support in a professional environment is a plus
BENEFITS:
- Competitive pay
- Retirement Plan
- Competitive Medical, Dental, Vision
- Paid and Sick Time Off
- Available relocation assistance
3DGence America Inc. is an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law